Privacy Policy
Privacy Policy
Last updated date: May 16, 2025.
Website owner: Limited Liability Company JV YUKOIL LLC
EGRPOU: 31852954
09100, Ukraine, Bila Tserkva, Kyiv region, Ivana Pul'uya St., 48A
Email: [email protected] | Phone: 0800 60 5555
General Provisions
1.1 Definition of Basic Concepts
«Site Administration» — authorized employees of JV YUKOIL LLC, who organize and carry out personal data processing.
«Website Owner» / «Controller» Limited Liability Company JV YUKOIL LLC, EDRPOU 31852954.
«Handler» — an organization or person that processes personal data on behalf of a Controller based on a Data Processing Agreement (DPA).
«User» / «Data subject» — a natural person who visits the Site or contacts the Site Owner.
«Personal data» — any information that directly or indirectly relates to an identified or identifiable natural person.
«Personal Data Processing» any operation or set of operations with personal data: collection, recording, storage, modification, search, use, transmission, deletion, etc.
«Agreement» — freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
«Cookies» — small text files that are stored on the user's device during a visit to the Site. More details in our Cookie Policy.
«Site» — the website yukoil.com, through which the Owner provides information about the company, products of TM YUKO and TM VUKO, and also receives inquiries from Users.
«GDPR» Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data.
1.2 Application of this Policy
This Privacy Policy describes how JV YUKOIL LLC collects, uses, stores, and protects your personal data when you use the Site.
This Policy applies exclusively to this Site. We are not responsible for the privacy practices of third-party sites that may be linked from our Site.
1.3 Policy Changes
We reserve the right to update this Privacy Policy. We will notify you of significant changes by posting a banner on the Site or using other communication methods. The update date at the top of the page reflects the current version. Your continued use of the Site after changes are posted signifies your acknowledgment of the new version, but does not substitute your consent where it is a necessary legal basis.
2. What personal data do we collect?
2.1 Data you provide to us directly
When filling out forms on the Site, you may provide the following data:
Contact Form / Contacts:
- Last name, first name, and patronymic
- Email addresses
- Contact phone number
- Text of the appeal
Cooperation format (B2B partners, suppliers):
- Contact person's last name, first name, and patronymic
- Name, location, and scope of business of the enterprise
- Email address and contact phone number
Career path
- Last name, first name, and patronymic
- Email address and contact phone number
- Resume data: gender, date of birth, education, work experience
2.2 Data Collected Automatically
When you visit the Site, we automatically collect technical information:
- IP addresses and approximate location
- Browser and operating system type and version
- Date, time, and duration of visit
- Pages you are viewing, and navigation path
- Referrer (the address of the page you came from)
This information is collected through cookies and similar technologies. More details can be found in Cookie Policy.
3. On what grounds and for what purpose do we process your data?
Pursuant to Article 6 of the GDPR, we process personal data only on one of the following legal grounds:
| Processing goal | Legal basis | Data |
|---|---|---|
| Response to your inquiry or request | Performance of the contract or taking steps to conclude it (Art. 6(1)(b)) | Name, email, phone, message text |
| Establishing business-to-business (B2B) relationships | Performance of the contract or taking steps to conclude it (Art. 6(1)(b)) | Company and contact person details |
| Review of job applications | Taking measures to conclude an employment contract (Art. 6(1)(b)) | Resume data |
| Security and Fraud Prevention | Controller's Legitimate Interest (Art. 6(1)(f)) | IP addresses, technical data |
| Technical Functioning of the Site | Controller's Legitimate Interest (Art. 6(1)(f)) | Technical data, cookies required |
| Sending news, special offers, and marketing messages | Your consent (Art. 6(1)(a)) | Email, Name |
| Website traffic analytics | Your consent (Art. 6(1)(a)) | Analytics cookies |
| Showing personalized ads | Your consent (Art. 6(1)(a)) | Marketing cookie data |
| Compliance with legal requirements | Legal obligation (Art. 6(1)(c)) | Determined by the relevant law |
We do not use your personal data for purposes incompatible with those for which it was collected, without obtaining separate consent.
4. Data Retention Periods
We only store personal data for as long as is necessary to achieve the purposes set out in Section 3, or for the period established by law.
| Data category | Shelf life |
|---|---|
| Contact Information / Application Form Data | 3 years from the date of last interaction |
| B2B partner and supplier data | Duration of business relationship + 3 years |
| Successful job application data | Duration of employment + 5 years |
| Job Application Data (Rejected) | 6 months from the date of notice of termination, unless otherwise agreed |
| Cookies (analytics, marketing) | In accordance with the terms stated in Cookie Policy |
| Server technical logs | 12 months |
| Data in the CRM system (Uspacy) | Duration of business relationship + 3 years |
After the retention period expires, personal data is deleted or anonymized in such a way that further identification becomes impossible.
5. Handlers and Third Parties
We may share your personal data with third parties only in the following cases:
a) Processors — organizations that process data on our behalf and in accordance with our instructions. A Data Processing Agreement (DPA) has been concluded with each processor in accordance with Article 28 of the GDPR:
| Organization | Segments | Country | Basis of transfer |
|---|---|---|---|
| USPACY OÜ | CRM system for handling inquiries and managing customer relationships | Portugal (EU) | EU-registered company; DPA acts automatically according to Uspacy Terms |
| Google LLC | Analytics (Google Analytics), video hosting (YouTube) | USA | EU Standard Contractual Clauses (SCC 2021/914) |
| Meta Platforms Inc. | Marketing and remarketing (Facebook Pixel) | USA | EU Standard Contractual Clauses (SCC 2021/914) |
| Website hosting provider | Hosting and Site Maintenance | Ukraine | Service Agreement with Data Protection Terms |
b) To government bodies — exclusively on legal grounds and in the manner prescribed by the legislation of Ukraine, upon receipt of a relevant request or order.
c) In the event of business reorganization — If JV YUKOIL LLC is reorganized, merged with another company, or transfers its assets, your personal data may be transferred to the successor entity, which will be bound by this Policy.
We We are not selling your personal data to third parties.
6. International data transfer
Some of our processors (Google LLC, Meta Platforms Inc.) are located in the USA. The transfer of personal data to these organizations is carried out in accordance with the Standard Contractual Clauses, approved by the European Commission Decision 2021/914 of June 4, 2021 (SCCs), which ensures an adequate level of data protection.
USPACY OÜ is registered in Portugal (EU) — data transfers to this organization do not require additional safeguards.
7. Your Rights
In accordance with GDPR and the Law of Ukraine «On Personal Data Protection» you have the following rights regarding your personal data:
Right of access (Art. 15 GDPR) — obtain confirmation of whether we are processing your data, and get a copy of it.
Right to rectification (Art. 16 GDPR) — to demand the correction of inaccurate or the supplementation of incomplete personal data.
Right to erasure (Art. 17 GDPR) — request the erasure of your personal data («right to be forgotten») if they are no longer necessary for the purposes for which they were collected, or if you have withdrawn your consent.
Right to restriction of processing (Art. 18 GDPR) — to request the suspension of processing of your data in certain cases provided for by law.
Right to data portability (Art. 20 GDPR) — obtain your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
Right to object (Art. 21 GDPR) — object to the processing of your data on the grounds of legitimate interest (including profiling).
Right of withdrawal of consent — withdraw the granted consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
Right to lodge a complaint (Art. 77 GDPR) — file a complaint with:
- Commissioner of the Verkhovna Rada of Ukraine for Human Rights (Ombudsman): www.ombudsman.gov.ua
- Data Protection Supervisory Authority in your country of residence (for EU citizens).
How to exercise your rights?
Send a request to [email protected] or call 0800 60 5555.
We will respond within 30 calendar days from the moment the request is received. In exceptional cases, this period may be extended by a further 60 days — we will inform you about this.
To confirm your identity, we may ask for additional information. Reviewing requests is free of charge, except for clearly unfounded or excessively repetitive requests.
8. Personal Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or disclosure:
- Data transmission is carried out exclusively through secure connections (SSL/TLS).
- Only authorized employees have access to personal data in accordance with their job duties.
- Data is stored on secure servers with backups.
- Regular review and update of security measures
Security breach notification
In case of a personal data security breach that may pose a risk to your rights and freedoms, we will:
- will notify the relevant supervisory authority no later than 72 hours after a breach has been detected (in accordance with Article 33 GDPR);
- we will notify you without undue delay if a breach is likely to result in a high risk to your rights (Art. 34 GDPR).
9. Automated decision-making and profiling
We do not make automated decisions that would have legal consequences for you or significantly affect you within the meaning of Article 22 GDPR. Analytical and marketing cookies may be used for general audience analysis, but not for making individual automated decisions about you.
10. Cookies
For detailed information on the use of cookies, the types of cookies used on the Site, and how to manage them, please refer to our Cookie Policy.
11. Links to Third-Party Websites
The site may contain links to external resources. We are not responsible for the privacy practices of these sites and recommend that you review their own privacy policies.
12. Intellectual Property
All text information, graphic images, trademarks, and logos posted on the Site are the property of JV YUKOIL LLC or their legal owners. Site materials may be viewed and downloaded solely for personal non-commercial use, provided that all copyright information is preserved.
13. Dispute Resolution
For any questions or claims regarding the processing of personal data, please contact us:
- Email: [email protected]
- Phone 0800 60 5555 (Free within Ukraine)
- Mailing Address: 09100, Ukraine, Bila Tserkva, Kyiv Oblast, Ivan Pul'uy St., 48A
We undertake to consider your request within 5 business days So give a substantive answer.
If you are not satisfied with our response, you have the right to apply to the court in accordance with the legislation of Ukraine or to submit a complaint to the supervisory authority (Section 7 of this Policy).
14. Contact Information
JV YUKOIL LLC
09100, Ukraine, Bila Tserkva, Kyiv region, Ivana Pul'uya St., 48A
Email: [email protected]
Hotline: 0800 60 5555 (Free within Ukraine)
Phone: +38 067 796 5555 | +38 050 809 5555
This Privacy Policy is effective in conjunction with our Cookie Policy.