Technical support
The Technical Support Department of YUKOIL LLC – selection of lubricants, Test programs, Monitoring, and YUKOIL Academy for clients and partners.
The right lubricant is not only protection for your equipment but also real savings on maintenance. YUKOIL Technical Support helps clients and partners make the right choice: from product selection to analyzing oil performance in real-world operating conditions.
What is included in technical support
Specialists from the technical support department of JV YUKOIL LLC provide prompt and professional consultations in the following areas:
- Selection of lubricants according to the requirements of equipment manufacturers - vehicles and industrial equipment
- Selecting equivalents of other manufacturers' products
- Provision of technical documentation: product descriptions, quality passports, test reports
- Organization of training events for technical and sales personnel
- Conducting an enterprise audit for optimal and safe use of lubricating materials.
- Organization and support of tests in vehicles and industrial equipment
Contact Department YUKOIL Technical Support You can call, email, or use the form on the website.
Programs for clients and partners
For enterprises in various industries, JV YUKOIL LLC offers three specialized technical support programs.
The «TEST» Program»
Testing of lubricants on customer's equipment
The «Test» program allows you to check the effectiveness of VUKO lubricants directly on the customer's equipment before deciding to switch to new products.
For whom is it intended?
For new clients in the fields of auto transport, agriculture, and repair and construction services.
How does the test take place
Stage 1 — Preparation
- Consultation with a technical specialist
- Definition of technique and node for testing
- Program and regulations coordination
Stage 2 - Testing
- Test program signing
- Lubricant filling into a designated unit
- Sampling for laboratory analysis
Stage 3 — Result
- Test Results Report
- Feasibility study for the use of the product
- Practical recommendations for optimal use
The client receives objective data for decision-making and a real opportunity to optimize lubricant costs.
PROGRAM «MONITORING»
Laboratory analysis of oil condition to extend equipment life
The «Monitoring» program is a regular analysis of the condition of lubricants in the client's equipment. It helps to identify problems before failure, adjust replacement intervals, and extend the service life of the machinery.
For whom is it intended?
For businesses in the road transport, agricultural, and repair and construction services sectors.
How is it done
- Aligning the monitoring program with the technical support specialist
- Specialist visit to the client and sampling from equipment
- Laboratory analysis and recommendation development
- Provision of detailed laboratory reports
What does the program give?
Warning
Detecting deviations in equipment operation before failure – without unplanned downtime.
Recommendations
Selection of optimal lubricant and replacement intervals, taking into account the actual condition of the equipment.
Optimization
Reduced downtime, increased equipment lifespan, and lower operating costs.
Increased productivity and stability of equipment operation, and real savings on its maintenance.
YUKOIL ACADEMY Program«
Technical training for partner and customer staff
YUKOIL Academy is a comprehensive set of technical seminars for the technical and sales staff of partner enterprises. The training enhances employee qualifications in the field of lubricants and directly impacts the quality of product selection and sales performance.
For whom is it intended?
For businesses in various sectors — from auto transport to the agro-sector and industry.
Learning topics
- Characteristics of Lubricants for Various Industries and Operating Conditions
- Product selection and optimization considering manufacturer tolerances
- Features of lubricant application for various nodes and equipment
- Advantages and experience of using VUKO products on real projects
Format of conduct
Training is organized individually – at the customer's site, in a rented conference room, or at the production facilities of JV YUKOIL LLC.
How to participate
- Apply through the form on the website
- Align the topic and training program
- Agree on the date, place, and time of the event
- Ensure employee participation
Employees gain practical knowledge for the correct selection of lubricants—this improves customer service quality and stimulates sales growth.
Additional video materials
On the YUKOIL Academy YouTube channel we publish videos about our products, their technical properties and application features. These are supplementary training materials that complement our main seminars and training programs.
Frequently Asked Questions
Contact the technical support department of JV YUKOIL LLC by phone, email, or through the feedback form on the website. A specialist will respond and select the optimal solution for your equipment.
The «Test» and «Monitoring» programs are focused on auto transportation, agriculture, and repair and construction services. YUKOIL Academy is for businesses in any industry.
The format is agreed upon individually: customer visit, rented hall, or production facilities of JV YUKOIL LLC.
Leave an application
Would you like to learn more or participate in one of the programs? Fill out the form A technical support specialist will contact you shortly.